Job Overview:
As a Principal Field Quality Engineer within the Silicon Quality Group at ARM, you will have the opportunity to be the internal voice of our customer for silicon quality! You will be the key customer facing contact so that ARM is able to deliver a best-in-class customer quality experience. You will work multi-functionally with internal teams to debug quality/RMA issues helping ensure customer partner satisfaction.
Responsibilities:
- Work with customer and ARM FAEs, partner engagement engineering and silicon solutions engineering teams to debug silicon quality / RMA issues during customer EVT, DVT and PVT at their ODM manufacturing facility or customer field.
- Available on-site upon customer alert to review fail data and triage to see which are ARM design related.
- Co-ordinate debug activities with multi-functional team, identify critical path items and rally the teams to reduce/eliminate impact.
- Work with ARM's fault isolation and failure analysis team for Vmin / Fmax and reliability issues upon customer request.
- Track field sensor data to enable learning about customer usage and feedback loop for improving quality.
- Generate 8D/RCCA reports to close out field quality case.
Required Skills and Experience :
- 10 years or more experience in quality or related roles at system level.
- Proven track record on working with customers on field return debugs at system level.
- Shown experience in yield, reliability, and failure triage / analysis at system level.
- Broad understanding of foundry / package process, reliability, DFT/test concepts, such as test strategy, SCAN, BIST, non-structural test (PHY, IO, analog), ATE, SLT etc.
- Excellent understanding of the processes and metrics used to supervise quality such as DPPM and RCCA cycle times.
- Basic triage experience such as xray, rework/reball.
- Fault isolation expertise (DFD, thermal, EMMI, OBIRCH, LADA/LVP/DLS)
- Electrical FA experience (CT/TDR, shmoos, bench) and p hysical FA experience (delayer/FIB, nanoprobe, SEM/EDS/XPS/FTIR).
“Nice To Have” Skills and Experience :
- Strong understanding of steps to realize SoC development including architecture, RTL design and verification, DFD/DFT methodologies, physical implementation and packaging.
- Field data analytics experience and how to correlate failures to test parametrics and find outlier signatures.
- Effectively working with engineering teams on problem solving, and with partners when needed to make timely decisions on scope and resource.
In Return:
- Outstanding opportunity to collaborate both externally and internally
- Demonstrate your teamwork and interpersonal skills !
- Ability to apply creativity and innovation
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Accommodations at Arm
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Hybrid Working at Arm
Arm’s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.
Equal Opportunities at Arm
Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.