Job Overview:
Based in our Bengaluru office on a 16x5 shift pattern with on call on a rota basis.
Focused initially on specialist end user support and resolution of issues with SAP S/4 HANA Sales, Sourcing & Procurement and also Logistics General & execution solutions evolving, as part of a dev ops structure, to design, develop, projects and maintaining service.
With at least a B.Tech or higher in Computer Science, Software Engineering, or a related field, and at least 3 years of overall experience in a similar role within a global organisation of which a minimum of 1 year is working with SAP S/4 HANA solutions.
Required Skills and Experience:
- Providing L2 and L3 support
- Track record of operational support, Incident, Request, Change and Problem Management aligned with ITIL.
- At least one S/4 HANA Implementation as a Sales consultant and a good understanding of integration with other SAP modules.
- Deep experience in SAP S/4 HANA Sales & Sourcing and Procurement as well as SAP Variant Configuration (LO-VC). FIORI and S/4 HANA Embedded Analytics.
- Knowledge on SAP Entitlement Management System (EMS)
- Experience on Integration between S/4HANA and EMS using SAP Cloud Platform (CPI) and/or other Middleware.
- Knowledge on SAP Revenue Accounting and Reporting (RAR), SAP Global Trade system (GTS) and Ariba.
- Superb communication, teamwork and analytical skills.
“Nice To Have” Skills and Experience:
- Certifications in SAP S/4 HANA
- Knowledge on Salesforce, ServiceNow and other web-based technologies.
- Experience of the semi-conductor industry or other Engineering based organisations.
- Experienced with development practices such as Waterfall, Agile!
- Experienced working in a global, diverse and multicultural environment!
In Return:
Arm is committed to global talent acquisition, offering an attractive relocation package. With offices worldwide, Arm is a diverse organization of dedicated, creative, and hardworking engineers. By enabling a dynamic, inclusive, meritocratic, and open workplace where everyone can grow and succeed, we encourage our people to share their outstanding contributions to Arm's success in the global marketplace.
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Our 10x Mindset
At Arm, we believe progress happens when people are empowered to think bigger and push beyond what seems possible. Our 10x mindset is about curiosity, ambition and creating impact that will be used by millions. We learn fast, prioritise collaboration and turn bold ideas into real technology. We look for people who are inspired by this way of working and want to grow in an environment where bold ideas are welcomed. Discover how the 10x mindset shapes life at Arm: https://careers.arm.com/10x-mindset
Use of AI in Your Application
At Arm, we embrace the benefits AI can bring, including in recruitment. You may use AI to support your preparation, such as improving the clarity of written responses, practicing interview questions, or learning more about our industry. However, your application, and interview responses must reflect your own thinking, experience, and abilities. We want to understand your authentic perspective, creativity, and approach to problem solving. As such, you may not use AI to complete assigned tasks as part of any assessments. If you plan to use AI-supported or assistive technologies as part of a reasonable adjustment, please contact accommodations@arm.com so we can support you.
Recruitment Adjustments and Accommodations
At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email accommodations@arm.com. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed to the extent necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.
Hybrid Working
Arm’s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.
Equal Opportunities
Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.