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Manager Engineer Platform Access

Job ID 2024-12708 Date posted 20/12/2024 Location Bengaluru, India Category IT
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Job Overview:

Our organization is committed to delivering a secure, intuitive, and engineering-centric environment. We provide the critical high-performance compute environment that fuels product and solutions development for our engineering community. To provide this we are seeking a highly skilled and motivated Manager of Engineer Platform Access to lead the team in running and optimizing our ETX & Login platforms.

The ideal candidate will have a solid background in advanced solutions for desktop virtualization & remote access, excellent leadership skills, and a passion for driving technological advancements and strategic innovation.

Responsibilities:

  • Lead the Engineer Platform Access team to ensure the efficient and optimal operation of our globally distributed hybrid-hosted cluster remote access service & environments.
  • Lead and coordinate the design, implementation, maintenance, and optimizations to continuously improve our OpenText Exceed TurboX - Remote Desktop Software systems and provide an outstanding colleague experience.
  • Working as part of the wider Enterprise IT function you will collaborate across infrastructure and engineering teams to ensure we deliver a world class engineering environment for Arm.
  • Automate all facets of our on-prem and cloud environments, embracing an automation first approach.
  • Develop and implement strategies for performance tuning and optimization.
  • Ensure the security and integrity of this platform.
  • Monitor system performance and make vital adjustments to ensure efficient performance.
  • Deliver training and support to colleagues to enhance system usage.
  • Stay up-to-date with the newest technologies and industry trends and drive innovation and adoption.
  • Document system configurations, updates, and procedures for reference and auditing purposes.

Required Skills and Experience:

  • Demonstrable experience in leading and maintaining an Exceed TurboX - Remote Desktop Software in a large scale Engineering environment, including Bare Metal, Virtualization, and Cloud hosted.
  • Solid understanding of HPC environments both on-premise and in cloud.
  • Excellent problem-solving and analytical skills.
  • Strong leadership and team management abilities in a global team operating 24x7.
  • Superb communication and interpersonal skills.
  • Ability to work collaboratively with multi-functional global teams.
  • Influence, lead, and implement design and hosting improvements of scale remote desktop services.

“Nice To Have” Skills and Experience:

  • Experience operating in a hybrid environment at scale in both Cloud and On-Prem.
  • DevOps or Development/Automation experience.
  • AIOps' experience!

In Return:

We offer exciting and interesting work in a diverse team. Arm's growth trajectory will ensure career progression and the opportunity to have a significant impact on our success!

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  • Culture at Arm
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    We, not I. This belief is at the heart of Arm's company culture and it underscores the culture of collaboration alongside individual accountability in a supportive environment working together for the success of Arm. Across our entire ecosystem, we know that when you're able to be your most brilliant self, you can do great things.
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